С мобильного телефона
https://support.google.com/googleplay/answer/7018481?hl=ru&co=GENIE.Platform%3DAndroid&oco=1
С компьютера
https://support.google.com/googleplay/answer/7018481?hl=ru&co=GENIE.Platform%3DDesktop&oco=1
Customer support service by UserEcho
